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Redefining Alzheimer's Diagnosis

client

SynapsDx

role

Healthcare Product Strategy, Marketing, Web Design and Development

recognition

Awwwards

year

2024

Project Objective

Our mission was to conceptualize, design, and build a new website and campaign that would resonate deeply with the target audience. The goal was to foster a direct, impactful conversation between patients and neurologists, centered around the critical question: "Is it Alzheimer's?"

What we've done

  1. Conceptualization: We dove into the emotional journey of individuals confronting the possibility of Alzheimer's. The core of our campaign became a powerful, engaging image: a patient and a neurologist in a direct, undistracted conversation. This 1:1 interaction was symbolized through the poignant question, "Is it Alzheimer's?" capturing the uncertainty and need for clarity that patients feel.
  2. Creative Execution: The campaign's creative direction was anchored in the dichotomy of "YES or KNOW." This play on words emphasized not just the possibility of an Alzheimer's diagnosis but the importance of understanding and knowledge in either outcome. To visualize this, we designed a striking image showing half of a person's face clearly, while the other half remained blurred — a metaphor for the unknown awaiting discovery.
  3. Website Design and Build: The new website became the campaign's cornerstone, embodying the concept of clarity, understanding, and directness. It was designed to draw users into this critical conversation, offering them a path to definitive answers through the DISCERN™ Test. Every element, from imagery to text, was crafted to ensure users felt seen, understood, and compelled to seek knowledge about their situation.
  4. Unified Marketing Standard: Recognizing the power of this new approach, we began the meticulous work of aligning all marketing materials with the campaign's standards. This included updating brochures, digital ads, and educational content to reflect the new narrative and visual language, ensuring consistency across all touchpoints.

Results

The launch of the redesigned website and campaign marked a pivotal moment for The DISCERN™ Test. Engagement metrics showed a significant increase in website visits and test inquiries, evidencing the campaign's ability to connect emotionally with its audience. Feedback from patients and caregivers highlighted the impact of seeing themselves in the campaign — it didn't just capture attention; it sparked action.

Conclusion

The DISCERN™ Test's new marketing strategy and website have set a new benchmark in healthcare communication, demonstrating the power of empathy, clarity, and direct engagement in addressing complex health concerns. By inviting users into a meaningful conversation, we helped transform uncertainty into action, empowering individuals with the knowledge to face their futures confidently.

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